My packaging is as environmentally friendly as possible. Jewelry pieces come packaged in a branded cardboard jewelry box. Key chains come attached to a card inside a branded reusable cotton pouch.

*Is The Item A Gift?*

Your item can be shipped directly to the recipient, just enter their address in the "ship to" field at check-out.

Add a Free Gift Message anytime! Opt-in during check-out. Be sure to say who it's from.

I offer gift wrapping for a small fee at check-out. If you select this option, your item will come in a box that is gift wrapped in beautiful vintage style paper and a pretty ribbon.

Contact me regarding custom or personalized orders through the listing or convo. Once we come to an agreement I’ll create a custom listing for your item(s) for you to purchase. I will commence creation of the item(s) once full payment is received. There are no returns on custom items. Cancellations only if made be within 24 hours of purchase.

Cleaning: Most plated jewelry can be wiped clean with a slightly damp cloth if needed. Please do not submerge in water or use cleaning solutions as it can alter the plating finish and any adhesives. Sterling Silver items can be cleaned with a silver polishing cloth. I recommend Sunshine Brand cloths.

>Canada: December 8th cut-off date due to holiday volume delays. Please note that the current base shipping option is by untracked letter mail through Canada Post. For peace of mind and added speed, there are tracked shipping and faster shipping options at check-out.

>US: December 8th cut-off date due to holiday volume delays. Please note that all US orders are shipped via USPS Ground mail, or you can upgrade to Priority. If you need your item even faster, contact me for a FED EX quote.

>Other International locations: November 1st cut-off date due to holiday volume delays.

Please order early to get items on time. Items shipped after these dates may be delayed

The Buyer is responsible for any import/VAT fees. I will not accept returns due to a refusal to pay these fees. Etsy automatically collects the VAT for UK buyers at check out.

Germany's Packaging Act "VerpackG" imposes requirements on online retailers selling to buyers in Germany. The Packaging Act promotes the recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).

My brand Papillion Era is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE1440884846049. My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.

As consumers please ensure that all received packaging is separated, reused, and/or disposed of in the right recycling containers, at home, or locally.