shopsagedesignco

for updates + information | instagram: @sage.designco

Cuyahoga Falls, Ohio
|
| 14,068 Sales | 5 out of 5 stars 5 out of 5 stars

shopsagedesignco is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

shopsagedesignco is taking a short break

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Note from shop owner As of 4/7/24, I will be taking a few weeks away and therefore putting the shop in vacation mode. I hope to reopen in a few weeks, however the exact date is TBD. The remaining orders in my queue will be worked on during this time. Thank you for your understanding! - Morgan


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✖ IMPORTANT INFO/FAQ, PLEASE READ BEFORE ORDERING!! :) ✖
• 1-2 WEEK CREATING TIME (not including shipping time)
• I typically answer messages within 24 hours!
• Please view the info below and the FAQ towards the bottom of the page for answers to any questions!

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✖ TURN AROUND TIME!! ✖
Current turn around time as of 12/28/23: All orders will be shipped out 1-2 weeks from the date they were purchased. This means that I have a 1-2 week creating time and your order will be shipped out 1-2 weeks from the date it was purchased! (This 1-2 week turn around time is for production only and does not include the time it takes to arrive once it has been shipped)

Each item is completely made by hand, so it does take time. If you've placed an order and it has been more than 48 hours, it is considered to be in production as the necessary/needed inventory will then have been ordered. Because of this, I am unable to provide refunds as my turn around time is stated. Thank you so much for your understanding!!

**If your order contains ONLY hardware add ons (split rings, s-biners, lobster clasps, etc.): Please note that I do work on orders in the order they were received. However, I do try my best to sort through orders weekly & ship items that are not handmade quicker than the estimated turn around time.

**RUSH ORDER: NOW AVAILABLE FOR ORDERS!! Please see item listing for more information! (can be found under featured items or under add ons/upgrades)

━━━━━━━━━━━━━━

✖ INSTAGRAM: ✖
If you would like to see shop updates, BTS of creating, FAQ's, or other helpful information, make sure to follow on Instagram! @sage.designco

✖ TEXT MESSAGE UPDATES (NEW!!): ✖
If you'd like to be the first to hear about sales, promos, new releases, & updates - text SAGECREW to +1(833)-260-2334 to sign up & receive a coupon for 15% off of your next purchase!!

━━━━━━━━━━━━━━

✖ SHIPPING INFORMATION: ✖
Once your item has shipped, you will receive tracking information so you can keep up to date with the status of your package. *Unfortunately I am only able to see the same tracking information that is provided to you once your order ships.

PLEASE NOTE:
Shipping delays may still occur due to COVID-19 (especially when shipping outside of the US - International orders may take weeks and even months to arrive). These delays may also occur during the busy holiday season. I appreciate your patience during this time!!

**RUSH ORDER: NOW AVAILABLE FOR ORDERS!! Please see item listing for more information! (can be found under featured items or under add ons/upgrades)

━━━━━━━━━━━━━━

✖ PHONE NUMBERS: ✖
Are all stamped on the BACK of the tag!

You will have the option to add a phone number on the back of your tag when selecting your size preference.

PLEASE NOTE: If you provide two phone numbers and they share the same area code, the area code will be stamped at the top in the center in parenthesis, with the rest of the number stamped below and the second stamped below that.

━━━━━━━━━━━━━━

✖ CHANGES TO CURRENT ORDERS: ✖
If any changes need to be made to an order that has been placed, I will ask that you place a new order with the correct information. Once the order is placed and you have messaged me letting me know, I will then cancel/refund your original order and bump your new order up to the original ship date.

(These changes can include, but are not limited to: address change, design change, font choice change, name change, phone number change)

Due to the volume of orders I'm working on/sending out at a time and the amount of customization that is required for each order, this is the easiest way for me to make changes and to avoid any room for error. Thank you for understanding!!

━━━━━━━━━━━━━━

✖ SPLIT RINGS: ✖
All tags will come with two split rings (a large & small) that you can use in combination or whichever works best for you and your pet.

I DO recommend checking your split rings regularly to make sure they are still intact!! Dogs tend to play rough or they could get their tag caught on something which could cause them to open up/unravel if pulled on. *Likewise, please use caution when attaching your split ring to your tag to ensure that it is not stretched open leaving a gap/any space which could allow for the tag to slip off. If this happens, pliers may be used to close the gap.

HEAVY DUTY STAINLESS STEEL SPLIT RINGS are available in two sizes for purchase as an add on/upgrade for more security. Please note, you may need pliers to attach these rings.

** Unfortunately I am not responsible for any damaged or lost tags once they are attached to your pet's collar and inspected by the buyer. *However, if there is an issue with your order upon opening your package, please message me with photos right away.

━━━━━━━━━━━━━━

✖ MISSING/LOST PACKAGES: ✖
If your package is missing/lost due to an error with USPS, please visit the link below and fill out a missing/lost mail report. Unfortunately once a package is dropped off, I no longer have any control over anything shipping related and my ability to help is limited. Filling out this form will file a help request and the USPS will be able to directly communicate with you about any updates regarding your missing/lost package in hopes they can recover it or provide further information to you. I am more than happy to provide any needed information as you're filling out your form!

https://www.usps.com/help/missing-mail.htm

━━━━━━━━━━━━━━

✖ MADE WITH LOVE BY HAND: ✖
Each tag is made to order and completely stamped by hand. I do use tape to line things up and make them straight, but keep in mind each letter and design is hammered into the metal completely by hand, one at a time, not using a machine. Since they are hand stamped, variations may occur. This does not take away from the tag, yet makes it unique :)

Each metal stamp is pre-made and purchased in one size. Because of this, I am unable to enlarge (or make smaller) any font or stamp design based upon the size tag you choose - either to make it fit on the smaller size or fill up more space on the larger size.

PROOFS/MOCK UPS: I have been getting this question/request a lot recently! Unfortunately since all of the tags are hammered by hand using metal stamps, I do not have a way of providing a finished preview of your custom tag without physically creating it! I do provide a full alphabet preview for each font & many photos of each design to give you the best idea of what your tag will look like once finished! :)

*If a note is left with your order requesting a change/addition/customization, it is simply a request and I cannot guarantee it will be accommodated. The best way to ensure a change/addition/customization can be accommodated is by messaging me prior to ordering!

━━━━━━━━━━━━━━

I cannot wait to create your custom tag for you!! :) Thank you for being here!
- Morgan

Note from shop owner

Last updated on Apr 10, 2024

As of 4/7/24, I will be taking a few weeks away and therefore putting the shop in vacation mode. I hope to reopen in a few weeks, however the exact date is TBD. The remaining orders in my queue will be worked on during this time. Thank you for your understanding! - Morgan


________________________________________

✖ IMPORTANT INFO/FAQ, PLEASE READ BEFORE ORDERING!! :) ✖
• 1-2 WEEK CREATING TIME (not including shipping time)
• I typically answer messages within 24 hours!
• Please view the info below and the FAQ towards the bottom of the page for answers to any questions!

━━━━━━━━━━━━━━

✖ TURN AROUND TIME!! ✖
Current turn around time as of 12/28/23: All orders will be shipped out 1-2 weeks from the date they were purchased. This means that I have a 1-2 week creating time and your order will be shipped out 1-2 weeks from the date it was purchased! (This 1-2 week turn around time is for production only and does not include the time it takes to arrive once it has been shipped)

Each item is completely made by hand, so it does take time. If you've placed an order and it has been more than 48 hours, it is considered to be in production as the necessary/needed inventory will then have been ordered. Because of this, I am unable to provide refunds as my turn around time is stated. Thank you so much for your understanding!!

**If your order contains ONLY hardware add ons (split rings, s-biners, lobster clasps, etc.): Please note that I do work on orders in the order they were received. However, I do try my best to sort through orders weekly & ship items that are not handmade quicker than the estimated turn around time.

**RUSH ORDER: NOW AVAILABLE FOR ORDERS!! Please see item listing for more information! (can be found under featured items or under add ons/upgrades)

━━━━━━━━━━━━━━

✖ INSTAGRAM: ✖
If you would like to see shop updates, BTS of creating, FAQ's, or other helpful information, make sure to follow on Instagram! @sage.designco

✖ TEXT MESSAGE UPDATES (NEW!!): ✖
If you'd like to be the first to hear about sales, promos, new releases, & updates - text SAGECREW to +1(833)-260-2334 to sign up & receive a coupon for 15% off of your next purchase!!

━━━━━━━━━━━━━━

✖ SHIPPING INFORMATION: ✖
Once your item has shipped, you will receive tracking information so you can keep up to date with the status of your package. *Unfortunately I am only able to see the same tracking information that is provided to you once your order ships.

PLEASE NOTE:
Shipping delays may still occur due to COVID-19 (especially when shipping outside of the US - International orders may take weeks and even months to arrive). These delays may also occur during the busy holiday season. I appreciate your patience during this time!!

**RUSH ORDER: NOW AVAILABLE FOR ORDERS!! Please see item listing for more information! (can be found under featured items or under add ons/upgrades)

━━━━━━━━━━━━━━

✖ PHONE NUMBERS: ✖
Are all stamped on the BACK of the tag!

You will have the option to add a phone number on the back of your tag when selecting your size preference.

PLEASE NOTE: If you provide two phone numbers and they share the same area code, the area code will be stamped at the top in the center in parenthesis, with the rest of the number stamped below and the second stamped below that.

━━━━━━━━━━━━━━

✖ CHANGES TO CURRENT ORDERS: ✖
If any changes need to be made to an order that has been placed, I will ask that you place a new order with the correct information. Once the order is placed and you have messaged me letting me know, I will then cancel/refund your original order and bump your new order up to the original ship date.

(These changes can include, but are not limited to: address change, design change, font choice change, name change, phone number change)

Due to the volume of orders I'm working on/sending out at a time and the amount of customization that is required for each order, this is the easiest way for me to make changes and to avoid any room for error. Thank you for understanding!!

━━━━━━━━━━━━━━

✖ SPLIT RINGS: ✖
All tags will come with two split rings (a large & small) that you can use in combination or whichever works best for you and your pet.

I DO recommend checking your split rings regularly to make sure they are still intact!! Dogs tend to play rough or they could get their tag caught on something which could cause them to open up/unravel if pulled on. *Likewise, please use caution when attaching your split ring to your tag to ensure that it is not stretched open leaving a gap/any space which could allow for the tag to slip off. If this happens, pliers may be used to close the gap.

HEAVY DUTY STAINLESS STEEL SPLIT RINGS are available in two sizes for purchase as an add on/upgrade for more security. Please note, you may need pliers to attach these rings.

** Unfortunately I am not responsible for any damaged or lost tags once they are attached to your pet's collar and inspected by the buyer. *However, if there is an issue with your order upon opening your package, please message me with photos right away.

━━━━━━━━━━━━━━

✖ MISSING/LOST PACKAGES: ✖
If your package is missing/lost due to an error with USPS, please visit the link below and fill out a missing/lost mail report. Unfortunately once a package is dropped off, I no longer have any control over anything shipping related and my ability to help is limited. Filling out this form will file a help request and the USPS will be able to directly communicate with you about any updates regarding your missing/lost package in hopes they can recover it or provide further information to you. I am more than happy to provide any needed information as you're filling out your form!

https://www.usps.com/help/missing-mail.htm

━━━━━━━━━━━━━━

✖ MADE WITH LOVE BY HAND: ✖
Each tag is made to order and completely stamped by hand. I do use tape to line things up and make them straight, but keep in mind each letter and design is hammered into the metal completely by hand, one at a time, not using a machine. Since they are hand stamped, variations may occur. This does not take away from the tag, yet makes it unique :)

Each metal stamp is pre-made and purchased in one size. Because of this, I am unable to enlarge (or make smaller) any font or stamp design based upon the size tag you choose - either to make it fit on the smaller size or fill up more space on the larger size.

PROOFS/MOCK UPS: I have been getting this question/request a lot recently! Unfortunately since all of the tags are hammered by hand using metal stamps, I do not have a way of providing a finished preview of your custom tag without physically creating it! I do provide a full alphabet preview for each font & many photos of each design to give you the best idea of what your tag will look like once finished! :)

*If a note is left with your order requesting a change/addition/customization, it is simply a request and I cannot guarantee it will be accommodated. The best way to ensure a change/addition/customization can be accommodated is by messaging me prior to ordering!

━━━━━━━━━━━━━━

I cannot wait to create your custom tag for you!! :) Thank you for being here!
- Morgan

Morgan O'Connor

Contact shop owner

Morgan O'Connor

Reviews

Average item review
5 out of 5 stars
(2876)
See reviews that mention:
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About shopsagedesignco

Sales 14,068
On Etsy since 2020

Etsy automatically translates most text on the site to your preferred language.

See in original language

Shop members

  • Morgan O'Connor

    Owner

    Hi there, I'm Morgan!! I started Sage in January 2020 and it has been so much fun watching it grow since then - and I couldn't have done it without you! Thank you all so much for your support over the years. It truly means the world!

Shop policies

Last updated on Feb 17, 2023

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 2 days of purchase

More information

Last updated on Feb 7, 2024

Frequently asked questions

What is your turn around time?

Please note that I do have a 1-2 week turn around time. This means that I have a 1-2 week creating time and your order will be shipped out 1-2 weeks from the date it was purchased! (This turn around time is for production only and does not include the time it takes to arrive after shipped). Each item is stamped by hand and made to order. I appreciate your patience!!

General hand stamping information:

Each tag is made to order and completely stamped by hand. I do use tape to line things up and make them straight, but keep in mind each letter and design is hammered into the metal completely by hand, one at a time, not using a machine. Since they are hand stamped, variations may occur. This does not take away from the tag, yet makes it unique :)

Each metal stamp is pre-made and purchased in one size. Because of this, I am unable to enlarge (or make smaller) any font or stamp design based upon the size tag you choose - either to make it fit on the smaller size or fill up more space on the larger size.

PROOFS/MOCK UPS: Since every tag is hammered by hand using metal stamps, unfortunately I am not able to provide a preview of your tag.

I entered in the wrong information and I need to make a change. What should I do?

If any changes need to be made to an order that has been placed, I will ask that you place a new order with the correct information. Once the order is placed and you have messaged me letting me know, I will then cancel/refund your original order and bump your new order up to the original ship date.

(These changes can include, but are not limited to: address change, design change, font choice change, name change, phone number change)

Due to the volume of orders I'm working on/sending out at a time and the amount of customization that is required for each order, this is the easiest way for me to make changes and to avoid any room for error. Thank you for understanding!!

My package was marked delivered, but it hasn't arrived. What should I do?

I understand your concern and frustration! Occasionally, for whatever reason, USPS will mark a package as delivered and it will arrive a few days later. Hang tight and keep an eye out! Be sure to check with neighbors, especially if living at an apartment complex.

If some time has passed and you do believe your package is lost/missing, please click the link below to fill out a form with USPS. This way they can have direct communication with you. I am more than happy to help with any needed info!
https://www.usps.com/help/missing-mail.htm

If these steps have been taken and your package has been deemed missing/lost, Etsy does provide a protection program that your purchase may be qualified for and we can work together on that!

Can you design a custom tag?

I love doing custom orders! I am more than happy to work on a design that fits what you're looking for. To do a custom design, I do have to have the stamps in my collection already (so if you've seen a stamp on another tag design, I can do it!). We can work together to use a combination of stamps to get the design you have in mind.

Can I get more than just a phone number stamped on the back of the tag?

Unfortunately I am only able to stamp phone numbers on the backside of the tags. Due to their small size, I can stamp 1-2 phone numbers on the back, but unfortunately it does not allow room for phrases or addresses.

Can my phone number be stamped on the back of the tag?

Yes! All phone numbers are stamped on the back of the tags if selected when choosing the customization/size of your tag. Depending on the size of the tag blank, I can stamp 1-2 phone numbers.

Please note: If you provide two phone numbers and they share the same area code, the area code will be stamped at the top in the center in parenthesis, with the rest of the number stamped below and the second stamped below that.

Do you replace dog tags that were lost?

Unfortunately I am not responsible for any damaged or lost tags once they are attached to your pet's collar and inspected by the buyer.

All tags will come with two split rings (a large & small) that you can use in combination or whichever works best for you and your pet.

I highly recommend checking your split rings regularly to make sure they are still intact!! *Please also use caution when attaching your split ring to your tag to ensure that it is completely closed and not stretched open!

I received my order, however there is an issue. What should I do?

If there is an issue with your order upon opening your package, please message me with photos right away.

Metal types & upkeep?

There are two metal types available for dog tags: Nickel (silver) & brass (gold).

Nickel will generally have less upkeep/is more low maintenance. Brass will develop a natural patina over time for a more "lived in" look. While the metal will not rust, all metal is prone to tarnishing over time. Please take care to thoroughly dry your tag if it gets wet and avoid prolonged exposure to water/moisture.

A polishing kit is available in the shop to get your tag looking brand new again. Using steel wool to buff, a polishing pad to restore shine, and a sharpie marker to fill in any black that's worn. Please keep in mind that all dogs are different when it comes to wear and tear, as well as the oils on their fur.