QCustomJewelry

Personalized Wedding Bands and Fine Jewelry

LA, California
|
| 67,828 Sales | 5 out of 5 stars 5 out of 5 stars

QCustomJewelry is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

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Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Discover trendy jewelry designs at down-to-earth prices, perfect for gifts, wedding bands, and bridesmaids' gifts. We are among the select jewelers on Etsy offering exquisite platinum jewelry. Buy with confidence from a US-based seller with tens of thousands of 5-star reviews and a long list of satisfied customers. Thank you for visiting our shop.

Announcement

Last updated on Nov 5, 2023

Discover trendy jewelry designs at down-to-earth prices, perfect for gifts, wedding bands, and bridesmaids' gifts. We are among the select jewelers on Etsy offering exquisite platinum jewelry. Buy with confidence from a US-based seller with tens of thousands of 5-star reviews and a long list of satisfied customers. Thank you for visiting our shop.

67828 Sales

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Quincy

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Quincy

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5 out of 5 stars
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About QCustomJewelry

Sales 67,828
On Etsy since 2018

Creating Timeless and Affordable Luxury Jewelry

Shop policies

Last updated on Jul 19, 2023

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

Privacy policy

More information

Last updated on Jul 20, 2023

Frequently asked questions

Can I pay in installments? How long will it take for me to pay?

Yes, I try to make it as easily as possible for my customers to get the jewelry they want without hurting their wallets/purses, so a layaway plan is available. We can quickly agree to a period and pricing plan that will allow you to pay worry-free. Here are the ground rules:

• Initial payment required: 20%.
• When the item is 60% paid, I will make the item and keep it for you until it’s fully paid.
• When the item is 100% paid, I will send it to you.
• If, for any reason, the item is not completely paid, we’ll charge you a 20% restock fee.
• You will get a refund for the rest within 2 business days after the cancellation of the order.
• Due to the nature of the work involved in these type of orders, layaway orders are not returnable.

Can I change my order?

Revisions on designs, adjustments to stones sizes, prongs or ring size, on which we can reuse the original design and make slight modifications to it, are free of charge. But if your request needs a complete redesign of the item, then your order will be subject to variable "change order" fee, that depends on the individual aspects of the changes requested.

Examples of a complete redesign: Band width increase, which leads to all of the design structures having to be remade. Change to stone/diamond/gemstone shape or size will require a complete new design. Changing metal purity after casting also requires a complete restart of the production cycle.

Custom and personalized orders

I am a custom jewelry designer. I can make any creation come true!

Are Platinum Rings Refundable?

Everything in our shop is returnable for a full refund except for platinum rings and custom-made orders.

Platinum rings (other than custom orders) are subject to the following:

- Returns - 30% Restocking fee + The shipping fee that was paid
- Resizing - $55 Fee

Can I cancel my order after placing the order?

You have a 24-hour window to cancel your order after it's been placed. However, please be aware that any cancellations made after this period will incur a 40% restocking fee for all items. It's important to note that since each item is meticulously handmade, canceling an order during production causes significant losses for our small business.

Important: Ring size confirmation

In the United States, one standard is used for sizing, but in reality, there's a lack of specific dimensions due to errors from adopting a common commercial article as a pattern. To ensure accurate sizing and avoid complications, please refer to our size guide chart: [https://en.m.wikipedia.org/wiki/Ring_size]. We strictly adhere to the US standard, crafting rings with precise inner diameters according to this chart.

If you base your order on a current ring, kindly verify that its inside diameter matches the corresponding size from the chart, within +/- 0.1mm tolerance. We won't be responsible for incorrect size orders, and resizing post-order incurs additional fees. Thank you for your understanding and support of our small business.