Announcement
Discover trendy jewelry designs at down-to-earth prices, perfect for gifts, wedding bands, and bridesmaids' gifts. We are among the select jewelers on Etsy offering exquisite platinum jewelry. Buy with confidence from a US-based seller with tens of thousands of 5-star reviews and a long list of satisfied customers. Thank you for visiting our shop.
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Reviews
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alwaysdolly on Apr 20, 2024
5 out of 5 starsIt’s really cute but the gems are tinier than expected
Quincy responded on Apr 20, 2024
"Thank you so much for your feedback! We're thrilled to hear that you found our product cute. We genuinely appreciate your insight regarding the size of the gems. Your feedback helps us improve, and we'll certainly take this into consideration as we continue to refine our offerings. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your experience with us is nothing short of delightful. Thank you again for your support!"
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teresaabarnett1 on Apr 19, 2024
5 out of 5 starsJust what I expected Matched perfectly with my platinum ring setting. Was looking for a thin comfortable band and this fit the bill!
Quincy responded on Apr 20, 2024
"We're thrilled to hear that our band met your expectations perfectly and complemented your platinum ring setting beautifully! It's wonderful to know that you found exactly what you were looking for in terms of a thin and comfortable band. Creating pieces that seamlessly integrate with your existing jewelry is always our aim, and we're delighted that we could achieve that for you. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We're here to ensure your satisfaction every step of the way. Thank you again for choosing us!"
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Stephanie on Apr 19, 2024
5 out of 5 starsEven better than I hoped in terms of quality. Very thankful for their communication as well.
Quincy responded on Apr 20, 2024
"We're absolutely thrilled to hear that our product exceeded your expectations in terms of quality! Ensuring top-notch quality is a cornerstone of our commitment to our customers, so it's incredibly rewarding to know that you're pleased with the outcome. Communication is key, and we're grateful for the opportunity to connect with you and ensure a smooth and enjoyable experience. If there's anything else we can do to make your experience even better or if you have any further feedback, please don't hesitate to let us know. We're here to ensure your satisfaction every step of the way. Thank you so much for your kind words and for choosing our product!"
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prochazkamegan on Apr 19, 2024
5 out of 5 starsI bought this for my wedding band and it's perfect, great quality and shine and it's true to size!
Quincy responded on Apr 20, 2024
"We're absolutely thrilled to hear that our ring is perfect for your wedding band! It's truly an honor to be part of such a special moment in your life. Knowing that our ring meets your expectations in terms of quality, shine, and size brings us immense joy. Your satisfaction is our top priority, and we're delighted that we could provide you with a ring that you love. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We're here to ensure your wedding day is nothing short of perfect. Thank you so much for choosing our ring for this momentous occasion!"
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Lele on Apr 19, 2024
5 out of 5 starsLovely ring, well made. Arrived quickly and was packaged carefully. Many thanks!
Quincy responded on Apr 20, 2024
"We're thrilled to hear that you love your ring and that it arrived safely and swiftly! Quality craftsmanship and careful packaging are top priorities for us, so it's wonderful to know that our efforts have paid off. Your satisfaction is incredibly important to us, and we're grateful for your kind words. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Thank you so much for choosing our ring, and we hope it brings you joy for years to come!"
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aracely on Apr 17, 2024
5 out of 5 starsJust what I expected. Good quality.
Quincy responded on Apr 17, 2024
"We're thrilled to hear that the product met your expectations and that you're satisfied with its quality! Ensuring that our customers receive high-quality items that meet their expectations is always our goal. Your feedback is truly appreciated, as it helps us continue to provide excellent products and service. If you ever have any questions or need assistance in the future, please feel free to reach out. Thank you for choosing us, and we hope to serve you again soon!"
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Tasha on Apr 16, 2024
5 out of 5 starsLooks just like the picture! Very cute ring!
Quincy responded on Apr 17, 2024
We're delighted to hear that you're happy with your ring and that it looks just like the picture! Providing accurate representations of our products is important to us, so it's wonderful to know that we've met your expectations. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. Thank you for choosing our ring, and we hope you continue to enjoy wearing it!
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Zachary on Apr 14, 2024
5 out of 5 starsAbsolutely love, super simple and elegant.
Quincy responded on Apr 17, 2024
We're thrilled to hear that you absolutely love your purchase and find it both simple and elegant! Creating pieces that embody simplicity and elegance is what we strive for, and we're delighted that we could achieve that with your item. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. Thank you for choosing our product, and we hope it brings you joy and beauty every time you wear it!
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tatianav2012 on Apr 12, 2024
5 out of 5 starsBeautiful and dainty. Thank you!
Quincy responded on Apr 17, 2024
You're very welcome! We're thrilled to hear that you find your purchase beautiful and dainty. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. Thank you for choosing our products, and we hope they bring you joy and elegance!
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Jae Angela De Leon on Apr 20, 2024
4 out of 5 starsThe quality of the item matched the description
Quincy responded on Apr 20, 2024
"Thank you so much for your kind review! We're thrilled to hear that the quality of your item matched the description. Ensuring our customers receive exactly what they expect is always our top priority. If you ever need anything else, feel free to reach out. We appreciate your support!"
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About QCustomJewelry
Shop policies
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Cancellations
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More information
Frequently asked questions
Can I pay in installments? How long will it take for me to pay?
Yes, I try to make it as easily as possible for my customers to get the jewelry they want without hurting their wallets/purses, so a layaway plan is available. We can quickly agree to a period and pricing plan that will allow you to pay worry-free. Here are the ground rules:
• Initial payment required: 20%.
• When the item is 60% paid, I will make the item and keep it for you until it’s fully paid.
• When the item is 100% paid, I will send it to you.
• If, for any reason, the item is not completely paid, we’ll charge you a 20% restock fee.
• You will get a refund for the rest within 2 business days after the cancellation of the order.
• Due to the nature of the work involved in these type of orders, layaway orders are not returnable.
Can I change my order?
Revisions on designs, adjustments to stones sizes, prongs or ring size, on which we can reuse the original design and make slight modifications to it, are free of charge. But if your request needs a complete redesign of the item, then your order will be subject to variable "change order" fee, that depends on the individual aspects of the changes requested.
Examples of a complete redesign: Band width increase, which leads to all of the design structures having to be remade. Change to stone/diamond/gemstone shape or size will require a complete new design. Changing metal purity after casting also requires a complete restart of the production cycle.
Custom and personalized orders
I am a custom jewelry designer. I can make any creation come true!
Are Platinum Rings Refundable?
Everything in our shop is returnable for a full refund except for platinum rings and custom-made orders.
Platinum rings (other than custom orders) are subject to the following:
- Returns - 30% Restocking fee + The shipping fee that was paid
- Resizing - $55 Fee
Can I cancel my order after placing the order?
You have a 24-hour window to cancel your order after it's been placed. However, please be aware that any cancellations made after this period will incur a 40% restocking fee for all items. It's important to note that since each item is meticulously handmade, canceling an order during production causes significant losses for our small business.
Important: Ring size confirmation
In the United States, one standard is used for sizing, but in reality, there's a lack of specific dimensions due to errors from adopting a common commercial article as a pattern. To ensure accurate sizing and avoid complications, please refer to our size guide chart: [https://en.m.wikipedia.org/wiki/Ring_size]. We strictly adhere to the US standard, crafting rings with precise inner diameters according to this chart.
If you base your order on a current ring, kindly verify that its inside diameter matches the corresponding size from the chart, within +/- 0.1mm tolerance. We won't be responsible for incorrect size orders, and resizing post-order incurs additional fees. Thank you for your understanding and support of our small business.