AiliDesign is taking a short break
Reviews
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Gina on 19 Dec, 2022
5 out of 5 starsGreat service and product! Communication, delivery and items were brilliant
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Shirley on 23 Dec, 2021
5 out of 5 starsItem exactly as described and now on the tree. Delivery was late but seller was prompt with her responses, thank you
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Kelly on 24 Apr, 2021
5 out of 5 starsI bought this as our 2020 Christmas ornament. We try to get something that reminds us of the year and the simple sentiment was just right. It's well made and came packaged very safely. It's a beautiful addition to our tree.
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Morgan on 09 Apr, 2021
5 out of 5 starsThis is so cute! I wanted something simple to commemorate the year we’ve had and this was perfect. It seems very well-made and is adorable.
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Shop policies
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More information
Frequently asked questions
Do you take custom orders? Are you open to wholesale enquiries?
If you see something you like yet it is not the perfect match to what you had in mind, we are happy to take custom orders!
We are also open to wholesale enquires. Confirmation is subject to availability and workflow though.
Just get in touch, so we discuss any enquiry further; we aim to reply within hours, even minutes!
How will be my item shipped? UK
Your order will be dispatched using Royal Mail 1st Class service, which does not provide a tracking reference. Royal Mail aims to deliver within 2/3 working days.
Upgrade to Royal Mail 1st Class Signed For is available upon check out for peace of mind.
Please accept delivery delays are out of our control, and that we cannot be held responsible for lost items if Royal Mail 1st Class Signed For service is not purchased, as we have no proof if items got delivered.
If you need your item by a specific date, or need to explore expedite shipping services, please do contact us, we will do our very best to accommodate your request and quote bespoke arrangements for you.
How will be my item shipped? Rest of the World
Your order will be dispatched using Royal Mail International Standard service, which does not provide a tracking reference. Royal Mail aims to deliver within:
• 10 working days to Europe
• 15 working days to the rest of the World
Upgrade to Royal Mail International Tracked is available upon check out for peace of mind.
Please note delivery delays are out of our control, and that we cannot be held responsible for lost items if Royal Mail International Tracked service is not purchased, as we have no proof if items got delivered.
If you need your item by a specific date, or need to explore expedite shipping services, please do contact us, we will do our very best to accommodate your request and quote bespoke arrangements for you.
How will be my item packaged and wrapped?
We aim to reduce the usage of plastic when shipping your items, Whenever possible we use recyclable or recycled materials; different yet safe and strong materials are used to ensure your orders arrive neat and safe to you. We also encourage you to re-use our packaging.
Every item is packaged nicely and accurately, and includes a 'thank you' note.
As per our standard, we do not include any invoice within a parcel, so you can easily make your order as a gift.
If you order something as a gift, feel free to add a personalised message to your recipient in your purchase note, this will be printed and included in the packaging.
Is your shop affected by COVID19?
We aim to dispatch your orders as soon as possible, as we know you are eager to receive them; nevertheless, please note there are still severe delays and disruptions, on both local and worldwide deliveries, due to the pandemic. This might affect both our supplies - and in the event this will affect our operations, you will be promptly informed - as well your item delivery, so please consider extra time for delivery when purchasing.