Featured items
Items
All Items
Reviews
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Natalie on 14 Mar, 2024
5 out of 5 starsBeautiful card that included a lovely thank you note from the seller, I would definitely purchase from Black Bow Studio again!
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Leonie on 08 Mar, 2024
5 out of 5 starsExactly as described, cute how book to add to our wedding day!
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About BlackBowStudioShop
Cards and gifts for life's little moments
Production partners
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Ribbon Printer
Melbourne, VIC
A family-run business based in Melbourne with a focus on eco-friendly ribbons.
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Wrapping Paper Printer
Melbourne, VIC
A small family-run business specialising in eco-friendly printing on sustainably sourced paper.
Shop policies
Delivery
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Delivery and Shipping
All orders are sent via Australia Post with trackable postage. We do not send any orders without tracking.
We currently only offer domestic shipping. If you are an international customer please feel free to contact us to discuss estimated shipping times and cost.
Returns
We've worked hard designing our products and we hope you love them as much as we do but if your product is not what you expected we offer refunds (excluding shipping costs) on most products as long as they are received by us unopened and unused within 21 days. Buyers are responsible for return postage costs
Custom or personalised items, cake and cupcake toppers are exempt from our refund policy. Of course, if your item is not what you ordered or arrives damaged please let us know and we'll replace it.
If you have an issue with your order please don't hesitate to contact us either via Etsy or our email hello@blackbowstudio.com
Faulty or Damaged Products
We know how disappointing it is when an item is lost or damaged during transit and we do our best to package your order securely to avoid damage. If your order arrives damaged or not at all please let us know and give us the opportunity to fix the issue. We're always happy to help!
How long will it take you to reply my email?
We answer all emails within the same business day, however if you email after hours or on the weekend we will reply the next the business day.
Our office hours are Monday - Friday 9am - 5pm Australian Eastern Standard Time (GMT+10) excluding public holidays.
Our studio is located in Brisbane, Australia
How do I download my digital item
You can download the templates and/or directions for downloading your templates directly from the purchases page within Etsy www.etsy.com/your/purchases - you will need to be logged into your purchasing account for the link to work.
If you checkout as a guest you will receive an email with a link to download your templates. If you cannot find the email please contact us with your order number and we'll send your files to you.
To view our full range of printable templates please visit our sister Etsy store - https://blackbowstudio.etsy.com
How long will it take for my order to be dispatched?
Every effort is made to send orders within 1-2 business days. We will advise if there will be a delay in dispatching your order.