BlackBowStudioShop

Greeting Cards, Wrapping Paper and Gift Vouchers

Brisbane, Queensland
|
| 8,627 Sales | 5 out of 5 stars 5 out of 5 stars

BlackBowStudioShop is a Star Seller!

Smooth dispatch

Has a history of dispatching on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

8627 Sales

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Black Bow Studio

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Black Bow Studio

Reviews

Average item review
5 out of 5 stars
(1580)
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About BlackBowStudioShop

Sales 8,627
On Etsy since 2022

Cards and gifts for life's little moments

Production partners

  • Ribbon Printer

    Melbourne, VIC

    A family-run business based in Melbourne with a focus on eco-friendly ribbons.

  • Wrapping Paper Printer

    Melbourne, VIC

    A small family-run business specialising in eco-friendly printing on sustainably sourced paper.

Shop policies

Last updated on 07 Sep, 2022

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Instant downloads
Your files will be available to download once payment is confirmed. Here's how.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

More information

Last updated on 05 Jan, 2024

Frequently asked questions

Delivery and Shipping

All orders are sent via Australia Post with trackable postage. We do not send any orders without tracking.

We currently only offer domestic shipping. If you are an international customer please feel free to contact us to discuss estimated shipping times and cost.

Returns

We've worked hard designing our products and we hope you love them as much as we do but if your product is not what you expected we offer refunds (excluding shipping costs) on most products as long as they are received by us unopened and unused within 21 days. Buyers are responsible for return postage costs

Custom or personalised items, cake and cupcake toppers are exempt from our refund policy. Of course, if your item is not what you ordered or arrives damaged please let us know and we'll replace it.

If you have an issue with your order please don't hesitate to contact us either via Etsy or our email hello@blackbowstudio.com

Faulty or Damaged Products

We know how disappointing it is when an item is lost or damaged during transit and we do our best to package your order securely to avoid damage. If your order arrives damaged or not at all please let us know and give us the opportunity to fix the issue. We're always happy to help!

How long will it take you to reply my email?

We answer all emails within the same business day, however if you email after hours or on the weekend we will reply the next the business day.

Our office hours are Monday - Friday 9am - 5pm Australian Eastern Standard Time (GMT+10) excluding public holidays.

Our studio is located in Brisbane, Australia

How do I download my digital item

You can download the templates and/or directions for downloading your templates directly from the purchases page within Etsy www.etsy.com/your/purchases - you will need to be logged into your purchasing account for the link to work.

If you checkout as a guest you will receive an email with a link to download your templates. If you cannot find the email please contact us with your order number and we'll send your files to you.

To view our full range of printable templates please visit our sister Etsy store - https://blackbowstudio.etsy.com

How long will it take for my order to be dispatched?

Every effort is made to send orders within 1-2 business days. We will advise if there will be a delay in dispatching your order.