Announcement
Hello friends!
Now our tulle capes are in the USA Fulfillment Center, so you’ll get wonderful fantasy capes only in 5-7 days with USA delivery. A special offer for those, who have strong intentions to catch magical vibes as soon as possible :-)
Follow the link to see our Cloaks&Capes collection: https://etsy.me/3Yov0vR
Sincerely, DressArtMystery
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Items
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Reviews
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Wendy on 24 Feb, 2024
5 out of 5 starsBeautiful work! It is high quality and creatively detailed! I feel like a princess! Would definitely recommend!!!!
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Terra on 04 Nov, 2023
5 out of 5 starsThey modified the corset just for me, and they made sure it was ready and shipped as quickly as possible. I wore this corset for my wedding and I could not be happier.
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Tracey on 26 Apr, 2024
5 out of 5 starsLove love this shop, my wedding costume pieces, their customer service, attention to detail, overall quality, all of the above, everything was just perfect and beautiful! I can't wait to wear this at our wedding this fall =) Thank you so much to Gamma and your shop, this is making our cute day so much more special ♥
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Tracey on 26 Apr, 2024
5 out of 5 starsLove love this shop, my wedding costume pieces, their customer service, attention to detail, overall quality, all of the above, everything was just perfect and beautiful! I can't wait to wear this at our wedding this fall =) Thank you so much to Gamma and your shop, this is making our cute day so much more special ♥
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Cierra on 24 Apr, 2024
5 out of 5 starsThe dress is everything I dreamed of and more, very beautiful!
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Cierra on 24 Apr, 2024
5 out of 5 starsI bought this dress and asked for it in a different color. They were so sweet and updated me every step of the way, and the dress is so beautiful! It turned out exactly as I'd pictured it! I hope to order more dresses from them in the future.
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Michelle on 23 Apr, 2024
5 out of 5 starsThis was for my custom colour choice! Super helpful finding the colour I really wanted!
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Michelle on 23 Apr, 2024
5 out of 5 starsI am absolutely in love with this dress purchased for my Lord of the Rings themed wedding in August 2024! Seller was incredibly helpful on keeping me informed and ensuring we got the right measurements and the colour I wanted. Material is super comfy! The waist peice, part of the sleeve (like a cuff added just above elbow) and cape are all removable which is awesome!
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Ash on 12 Apr, 2024
5 out of 5 starsThe item is beautiful and extremely well made. I cannot wait to wear it for my wedding day
Updates
About DressArtMystery
Shop policies
Delivery
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Policy on delivery
Delivery is available worldwide. All EU orders will be sent by Ukrainian mail special delivery. Overseas orders will be sent by Ukrainian air mail special delivery. Please note that your country may impose custom charges, which we are not responsible for.
It will be your responsibility to inform us immediately about any damage to the delivered goods. Details must be recorded on the delivery documentation, and we must be notified no later than 48 hours after delivery. It is imperative that you do not dispose of any of the packaging as this will be required to effect the claim against the carrier.
Please make sure that your Etsy address is correct. We always ship to the Etsy address unless the client requests otherwise.
Custom and personalized orders
Custom items are made to measure, therefore exempt from distance selling regulations regarding cancellation. You can cancel an order for a custom item only within 48 hours from the time when order was placed. After this time we will not accept cancellations as your item will have gone into production. Refunds and exchanges are not permitted and items are not available on approval. We are not responsible for corsets and costumes made to incorrect measurements supplied by the customer.
Policy on returns
All items are thoroughly checked before they are sent out to you to ensure the quality of the product. However, if for any reason you find a product to be faulty and you return it to us within seven days, we will amend and make good the item at no extra cost to you. Please make sure that the item is returned along with written confirmation of the fault, plus your order number, name and address, contact number and a brief note as to the nature of the return. Please contact us before any return is made.
How to take measurements
Please make measurements with care. Corsets and costumes made to incorrect measurements supplied by the customer cannot be returned.
Measurements should be taken over an unpadded bra, preferably not after a full meal. When taking measurements around the body take care that the tape measure does not slip down, it should be snug but not too tight.
It may be useful to have someone help you to measure to insure they are as accurate as possible.
Double check all your measurements. If there are any you are unsure of feel free to ask our advice.
Care instructions
Dresses and costumes:
Our dresses and costumes are created of delicate fabrics with hand-made decorations. That's why we strongly recommend not to clean them by yourself but encourage you to use dry cleaning service instead.
Corsets:
Our corsets are made with plastic coated sprung steel bones. In order to preserve their life and prevent them from rusting your corset must never be washed or submerged in water.Small marks can be cleaned with a damp cloth and from time to time it can be dry cleaned, but after most wearings it will be enough to hang your corset over a chair back, inside out, to air.
Always store your goods out of direct sunlight as the delicate outer fabrics can fade easily.
What if the order is lost in delivery?
If the delivery time of your order has exceeded the deadlines indicated by us, and the tracking information is not updated - write to us and we will organize a search for your parcel.
When the postal service searches your parcel and finds it, the parcel will be sent on to you. If the postal service declares the parcel lost, we will replace your order or make a refund for it of your choice.
Seller details
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