Announcement
Hello, please read our shop policies located at the bottom of our store page.
If you need a rush order, we have upgrades on our shop and expedited shipping options available at checkout. Although we always ship on time, WE CANNOT GUARANTEE A DELIVERY DATE. USPS can and has delayed packages in the past. Once it leaves our hands, it is out of our control.
Please double-check your shipping address and personalization information before checking out. WE ARE NOT RESPONSIBLE FOR INCORRECT SHIPPING ADDRESSES AND INCOMPLETE PERSONALIZATION DETAILS. IF USPS KICKS A PACKAGE BACK TO US, THE BUYER IS RESPONSIBLE FOR COVERING THE SHIPPING.
LASTLY, If you receive a damaged item, please contact us immediately. We must receive a report of the damaged items within 24 hours of delivery, including a picture of the item and packaging.
Featured items
Items
All Items
Reviews
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Amanda on May 5, 2024
5 out of 5 starsSo beautiful. Fast shipping. Cannot wait to gift for our cousins getting married in Colorado!
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Rachel on May 2, 2024
5 out of 5 starsI am so happy with my purchase! The ring dish is gorgeous, as described, and arrived quickly. Perfect engagement gift!
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E on May 2, 2024
5 out of 5 starsMy original design request would have looked a little off - Eggutama reached out with suggestions to make it look better, and I’m thrilled with the results - thank you!
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mellgrenk on Apr 28, 2024
4 out of 5 starsLove it, it’s just a bit more shallow than I anticipated but still super cute!
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Danell Smith on Apr 17, 2024
5 out of 5 starsWe ordered two for our mother’s gifts for our wedding. We requested proofs before being made and received those quickly and follow ups quickly after asking for a minor change. They look great and we can’t wait to gift them!
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Audrey on Apr 17, 2024
5 out of 5 starsSo cute and very high quality! The item arrived super fast which was so nice. It’s perfect and a great mother of the bride gift!
About Eggutama
You had me at hello.
Shop members
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Max
Owner
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Andrea
Assistant, Photographer
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Orion
Lazy Potato
Meow...
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Lynx
Baby Potato
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Do you send proofs of designs?
We only send proofs for ring boxes. Once you place an order for a ring box, we'll send you a design preview for approval. Please check your Etsy inbox or email. If we do not receive confirmation within 24 hours of sending the design preview, we will ship as ordered to ensure your product arrives on time. This only applies to the engraving option.
Do you have expedited shipping options?
We do offer expedited shipping options. You will see them when you place your order. Although we always ship on time, WE CANNOT GUARANTEE A DELIVERY DATE. USPS may delay packages, causing them to arrive late. We are not responsible for USPS deliveries.
Shipping Issues
Occasionally, a package will show as “pre-transit” for multiple days. If you see this, please allow 1-3 business days for the tracking to update. Some packages are not scanned in until they reach a shipping hub.
If you receive a “delivered” confirmation but have not received your package, please follow these steps.
1. USPS occasionally marks packages as "delivered" prematurely. Please wait 1-3 business days as the package could have been marked “delivered” by mistake.
2. Contact your local USPS post office. Make sure you contact your local post office, and not the USPS hotline. Ask them for details about your package.
Can I change the shipping address?
The best way to do this is to refund your order and have you place it again. Please let us know if you’d like to do that and we’ll go ahead with the refund.
Can I cancel an order that has already been placed?
We are unable to cancel an order that has already been placed. We do not offer cancellations, refunds, returns, or exchanges for personalized goods.
We are unable to cancel orders for any reason including these examples:
-You just placed the order
-Your order has not shipped yet
-You checked out by accident
-Other reasons
If you receive a damaged item or an item with a mistake, you must contact us within three days of delivery.
Can I have a lighter or darker piece than pictured?
None of our products are dyed, painted, or stained, which means we do not manipulate or control the color and characteristics of the wood. We will not be able to offer hand selection of certain characteristics. Please note that each walnut product is unique and there are variations on each piece of hardwood from which the item is made. Natural walnut ranges from light blond to nearly black in color. Knots, dark streaks, and light streaks are all common characteristics of walnut. Engravings may appear darker or lighter as well.
What do I do if my item arrives damaged?
If you receive a damaged item, please contact us immediately. We must receive a report of damaged items within 24 hours of delivery, including a picture of the item and packaging.