Announcement
A T T E N T I O N ∙ A L L ∙ B U Y E R S - PLEASE READ PRIOR TO ORDERING!
!!! ALL MEASUREMENTS ARE LISTED IN THE DESCRIPTION !!!
Please review all photos and measurements, and ask as many questions as you'd like PRIOR to ordering. Measurements can be customized to your desired size, so please review the listing and SUBMIT YOUR REQUEST WITH YOUR ORDER if you'd like a customization on band width, stone size, or charm size.
ALL RETURNS
If you change your mind, or decide for whatever reason you want to return your item(s), all buyers must pay for return insured shipping.
We accept exchanges on personalized jewelry with a $75 restocking fee, unless there is a quality issue. If there is a quality issue, we issue a full refund or exchange the item without a fee.
We do NOT accept returns on custom pieces, unless there is a quality issue.
Please note, unless there's an issue with your item, or if it doesn't fit the item description in the listing, you are responsible for:
* Round-trip shipping
Azalea Jewelry will cover all of the above if we are responsible for the errors.
** NO RETURNS FOR INTERNATIONAL SHIPMENTS UNLESS THERE'S AN ISSUE WITH THE ITEM OR THE ITEM DOESN'T FIT THE DESCRIPTION IN THE LISTING. **
* If there's an error with the item, Azalea will pay for return shipping.
Please note, you may be required to pay VAT/import fee before your package is delivered. We are not responsible for any such fees.
CUSTOM/PERSONALIZED CANCELLATIONS
Please read the descriptions carefully and ask as many questions as you need before placing an order.
We accept exchanges on personalized jewelry with a $75 restocking fee, unless there is a quality issue. If there is a quality issue we issue a full refund or exchange the item.
** $75 CANCELLATION FEE for custom and personalized jewelry orders cancelled 24 hours after time of purchase. **
We do NOT accept returns on custom pieces, unless there is a quality issue.
LOST PACKAGES
Please contact us immediately if you believe that your package was lost in transit.
For domestic orders: If your order is marked as “delivered” and you have not received your package, we can remake your order with payment of a replacement fee. Please note that some packages may require signature confirmation, so please contact your postal service to ensure that they are not holding the package.
For international orders: We are required to wait 45 days to file insurance claims for international orders due to customs checks. Insurance claims are time sensitive. Any claims must be made within 90 days of the original shipment date.
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Reviews
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Christina on 24 Apr, 2024
5 out of 5 starsGorgeous piece that arrived with a box and pouch, also authenticity card. it's perfect.
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Sinduja on 10 Apr, 2024
5 out of 5 starsWonderful seller! Beautiful product, and the seller worked with me on a change I wanted. So happy!
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Carol on 04 Apr, 2024
5 out of 5 starsI love my station necklace. I looked at several in jewelry stores, and they weren't exactly what I wanted. With the choices offered I was able to customize. The quality is excellent.
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unetulipe on 23 Mar, 2024
5 out of 5 starsBeautiful but picked to tiny. Reordering bigger. Easy return label.
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Molly on 28 Apr, 2024
5 out of 5 starsGreat necklace, love that it’s adjustable, easy to layer with my other necklaces. Highly recommend!
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Carolina on 27 Apr, 2024
5 out of 5 starsBeautiful bracelet. Very happy with overall experience. I look forward to shopping here again.
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k on 26 Apr, 2024
5 out of 5 starsthis is a beautiful gift. i had purchased it for my mom for valentine’s day and she loves it! the bezel setting is perfect for everyday and doesn’t get caught on fabric. thank you so much!
About AzaleaFineJewelry
A B O U T ∙ US
Shop members
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Olivia V.
Owner
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Kisha
Assistant, Customer Service, Dispatcher
Production partners
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Azalea Jewelry
LA, CA
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Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: before item has dispatched