Announcement
✨Welcome to the shop! See below for more details:
✨Readings turnaround time is up to 5 business days (excludes weekends/holidays).
✨This shop does not accept order cancellation requests for any reason. Please ensure you read the entire listing detail of an item prior to purchasing and reach out if you have any additional questions. See the store Policies and FAQ sections to learn more.
✨To book a private video or in-person reading with Colleen, visit https://squ.re/3SI74zK for direct bookings or www.colleensmith.ca to learn more.
✨Please contact me via Etsy messenger rather than sending an email.
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Reviews
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ibemrsal on 20 Jan, 2024
5 out of 5 starsColleen was amazingly accurate regarding current decisions and dynamics without having any information regarding the situation. Highly recommend. 🙏😇💜
Colleen responded on 21 Jan, 2024
Thank you so much for sharing your experience! I'm glad you enjoyed the reading. I hope to see you again :) all the best
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Christian on 01 Dec, 2023
5 out of 5 starsThe readings have always outlined things that have come into fruition even when several unforeseeable changes have had to occur. Always amazed by the wisdom that comes through.
Colleen responded on 02 Dec, 2023
Thanks so much for sharing, Christian! All the best
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Shelly on 03 Nov, 2023
5 out of 5 starsThis wonderful home cleansing reading has given me some easy action steps and options to take as far as how to uplift the energy of my home. I shared the report with my brother and he even got chills reading it after me, saying that everything was 100% accurate about what was being picked up on in the house. I also learned a lot about my home energetically and the role I can play in increasing my flow and harmony within it. I’m so excited for the after-effects of this clearing and am grateful for it. I’m also now highly interested in the other readings by Colleen, as I feel they would also be filled with helpful guidance.
Colleen responded on 03 Nov, 2023
Thank you so much for taking the time to share your experience with me, Shelly! I'm so glad to hear that this clearing was helpful to you and your family. I trust that things will get better for you going forward. All the best and looking forward to seeing you again in the future. :)
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Autumn Rose on 16 Mar, 2024
5 out of 5 starsVery powerful, in-depth reading! I would highly recommend to anyone looking to connect to their soul guides and wisdom from the Akashic records.
Colleen responded on 16 Mar, 2024
Thanks, Autumn! :) All the best
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Jennifer Mack on 02 Mar, 2024
5 out of 5 starsArrived safely and was a gift. Said she's always wanted one and was excited to receive it. Very happy with purchase. Mesmerizing to look at, it's beautiful.
Colleen responded on 02 Mar, 2024
That's wonderful, Jennifer! I'm so glad that you're happy with the crystal ball. Thanks for shopping here and I hope to see you again :)
Shop policies
Delivery
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Untracked Shipping Options - Lower Cost Shipping
To save you money on shipping, this shop may offer an "untracked shipping" option on select items. By selecting untracked shipping, you agree to not hold this shop responsible should the package be lost, late or damaged during shipping. *Untracked shipments that are lost or damaged in transit are non-refundable.*
For shipping guarantees and insurance, choose the "tracked" shipping option at the checkout.
Please read the Shipping Policy on each listing for more details regarding how your item can be shipped based on your location.
Shipping costs are non-refundable for parcels that are returned to this shop for any reason.
Lost or Undeliverable Packages
Shipping costs are non-refundable for items that are returned to this shop for any reason. Undelivered items must be received back by the seller prior to a refund to be issued on all items.
Customer is responsible to provide their correct shipping address. Unclaimed/undelivered parcels returned to the shop may be issued a refund MINUS:
1. The original shipping fee.
2. Any additional return shipping fees expensed to the shop.
3. AND a 15% restocking fee.
No exceptions.
Address redirect requests are subject to additional shipping and handling fees.
Untracked shipments that have been lost or damaged during shipping are non-refundable - no exceptions.
My item broke or appears damaged
Items damaged during shipping may be eligible for postal claims on trackable shipments only. Photos that clearly show the damage are required. Refunds issued will based on the postal claim approval.
Items that break after being received by the customer, including jewelry, are non-refundable. All of our handmade items are created with great care and detail to ensure you receive a high quality item that will last.
Crystal perfection is not guaranteed. Our shop does not take responsibility, offer refunds or discounts for any crystals sold that appear scratched or have minor abrasions on them. Items sold as exclusively as being "damaged" are a final sale.
Order Cancellations
Cancellation requests are not accepted, no exceptions.
Shipping Updates or Changes
This shop is not responsible for providing shipping updates to customers or to make changes to an existing shipment on behalf of the customer. Customer is responsible for contacting the shipping company to make any change requests or arrangements for delivery.
See the tracking number available with your order receipt for all details and courier contact details in your area.
Shipping Cost Overages
Additional shipping charges may be required to be paid by the customer should the shipping cost total exceed over a certain amount. This scenario is more likely to occur if the shipping address provided is in a rural or remote location or is located off of the US or Canadian mainland. If required, the customer will be given the option to purchase the additional amount for shipping, otherwise, the order will be cancelled.
Stretchy Bracelet Care
The bracelet cords have been pre-stretched, however to avoid breakage or sagging, it's recommended to gently roll the bracelet on and off of your wrist rather than to pull it. Handwashing with the bracelet on should not damage the beads or the cord; however wearing it over prolonged periods of time in water could affect the longevity of the cord.
Exposure to sweat and water may cause certain beads to lose their luster over time. To clean, wipe the beads with a clean, damp cloth and gently pat dry.
Jewelry items are a final sale due to sanitary reasons and may not be returned or exchanged.
Bracelet Sizing Instructions
HOW TO MEASURE YOUR WRIST:
Remember that your bracelet must fit over your hand! To find out your bracelet size, take a piece of string and wrap it to fit around your wrist where comfortable and mark. Hold the string flat against a tape measure or a ruler and mark the length in inches. Add 0.75 (3/4) inches to that number for a more fitted bracelet or add 1 inch for a more relaxed fit.
You may also use a flexible tape measure to take these measurements if you don't have string.
*Note: Customers are responsible to determine their own wrist/body measurements. This shop does NOT take responsibility for resizing costs or refunds should a customer choose/order an incorrect bracelet size.