Announcement
WELCOME TO POLAMAI FINE JEWELRY. FOLLOW US FOR PROMOTIONS PREVIEWS AND MORE...
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❂ PREMIUM GEMSTONES & SOLID GOLD. Polamai designs feature only top-end gemstones accurately graded and described. We offer un-biased, independent certification.
❂ ROCK SOLID INTERNATIONAL SHIPPING with DHL Intentional Express Service. Fully covered by Polamai against theft or loss in transit.
❂ HAND MADE NOT MASS PRODUCED by our incredibly skilled metal smiths. For current workshop production times see our shop announcement.
❂ LIFETIME REPAIRS WARRANTY
❂ LUXURY PACKAGING included with every order. Perfect for gift giving.
❂ PAYMENT can be made with all major credit/debit cards or PayPal.
❂ TRUSTED ETSY SELLER. Don't take our word for it. Check out our 5-star Etsy reviews.
Copyright © Polamai Fine Jewelry 2023
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Reviews
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Andrea Jabert on Dec 8, 2023
5 out of 5 starsThis ring was everything I expected. Beautiful teal sapphires. Love it !!
Jan responded on Dec 10, 2023
So happy to hear that your ring as everything you expected, Andrea!
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jessiestepho on Apr 17, 2024
5 out of 5 starsBeautiful, quality ring. My now fiancée is thrilled with it!
Jan responded on Apr 18, 2024
Congratulations! Wonderful to hear 🎉
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cohen53 on Apr 14, 2024
5 out of 5 starsI'm happy to voluntarily review my new orgeous bracelet! I'm more of a review reader than commenter, except for jewelry. I like to share with others that enjoy jewelry, as I do! I did lots of research & this seller (Jan/Emily) were incredibly responsive & articulate in answering all my questions. No pressure--just really kind and detailed. Bracelet: exceptional quality and an exquisite piece of jewelry! I considered going w/ full thickness from another seller, but I'm glad I decided to go w/ the "gallery" & purchase here. It is heavy enough to feel solid (wouldn't want heavier) w/out being too heavy for 24 hr wear, as intended. Diamonds-G, VS, bright w/ fire at 3mm (I paid for Cert). Just beautiful! One note, is the clasp system is sleek & modern, & sturdy, but it does open easier than my tennis. I wish I bought it yrs ago!!!A++
Jan responded on Apr 18, 2024
It’s great to know that the quality, weight, and aesthetics of the bracelet are exactly what you were looking for and you were so happy with our communication and service. We appreciate your feedback about the clasp system as well. It's insights like yours that help us to improve and ensure our jewelry not only looks beautiful but functions perfectly too. Thank you again for choosing us and for your glowing recommendation. We hope to have the pleasure of serving you again in the future! Enjoy your gorgeous new bracelet – it sounds like it was truly worth the wait!
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pythia10 on Apr 12, 2024
5 out of 5 starsWow this ring is absolutely beautiful! It looks perfect with my others. The Polamai ring is the bottom one. The customer service is phenomenal. I had a ton of questions before purchasing, and all my questions were answered extremely fast. I requested dark brown diamonds, and they were able to get the exact shade I was looking for. I also originally purchased a half eternity ring only to change my mind and exchange it for a full eternity. Polamai made the exchange super easy, and they were very communicative throughout the process. I will definitely be purchasing from them again
Jan responded on Apr 18, 2024
We're delighted to hear our team was able to assist you effectively, ensuring all your questions were answered promptly and that we could perfectly match the shade of brown diamonds you wanted and accommodate the change of eternity smoothly. We aim to make every part of your experience as seamless and enjoyable as possible, and your feedback is incredibly valuable to us. We're looking forward to helping you select your next beautiful piece. Thank you once again for choosing Polamai, and see you again soon!
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Lisa on Apr 11, 2024
5 out of 5 starsThis ring is beautiful! I had previously purchased one from a different store and it is not nearly as lovely as this one. I will definitely be back for more! Customer service was great too, when I had some questions. The shipping was very fast also considering that the ring was custom made after the order and that it is shipping from Thailand. Thank you Polami!
Jan responded on Apr 18, 2024
We are so happy to hear that you love your new ring, that it has exceeded your expectations and that the fast shipping and our customer service were highlights in your experience with us. We look forward to welcoming you back for your next piece and are excited to continue providing you with excellent service and exceptional jewelry - we can't wait to assist you again!
About Polamai
Superior handcrafted quality, incredible gemstones.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Engraving
Almost all of our pieces can be engraved at no extra cost. Please tell us in the notes section at checkout if you require this service.
Quality, Authenticity and Certification
We include a general authenticity card with all our orders. Our metal is hallmarked in accordance with international regulations. In order to give our customers the best assurance possible, we also offer an independent laboratory certification service at a price of 35usd. This is a far better guarantee than an employee of our company creating a certificate.
This service can be requested in the notes section at checkout. We currently use AIG gemstone laboratory ( https://aigllabs.com/).
If you also require a value appraisal, for insurance purposes, you should always do this in your home country. Appraised values are typically much higher than our shop prices. Our customers have been very pleasantly surprised.
Layaway Plans
We do not currently offer layaway plans.