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Frequently asked questions
What do I do if I cant access/download my files?
I would be glad to assist you! Please message me through Etsy, and let me know you are having trouble. I usually respond within a few hours.
What will I receive?
If you are purchasing a single file, you will be able to download 4 files (PNG, PDF, SVG, and DXF). If you are purchasing a pack, you will receive a ZIP folder containing one PDF, PDF, SVG, and DXF per file in the pack.
How do I access my files?
You will receive an e-mail after purchase and completed payment from Etsy, sent to the e-mail address listed with your Etsy account. You will receive a link that will allow you to download it.
You can also access your digital purchase on your Etsy account. Go to Your Account > Purchases and reviews and look for the order. To the right of the order, click Download Files. This goes to the Downloads page for all the files attached to your order.
If you cannot find the files, please reach out to me, and I would be glad to email them directly to you.
Trademark Information
This product is not the sale of a license. I do not sell or claim ownership of this character / graphic image; the copyrights belong to their respective owners. You pay for the time spent designing this article.
All copyrights, trademarks, and characters belong to their respective owners.