The best way to measure your ring size will be at a jewelry shop. They can tell you your size.

For wide rings- I will add 0.25- 0.50 to your ring size. At a jewelry store you can measure rings of several widths to see what you like best, and what size would be most comfortable.

Please let me know if you already added the 0.25 or 0.5 to your size.

If your ring has turned black- don't panic:) We work with the best materials. Our rings are made of 925 sterling silver and 10k / 14k / 18k gold. Sometimes it's just a little remnant of soldering material that has turned black, or the silver may have oxidized a little.

This is what you can do in your home:
Put an aluminum sheet in a glass bowl, place the ring on top of the shiny side of the aluminum. Add baking soda and then pour boiling water into the container. You may stir the water a little bit while it is bubbling hot and wait for a few minutes. The color will change instantly. Rinse the ring in water and dry it with a cloth, you can gently rub it.
If nothing works- let us know.

Your order is carefully packed to ensure its safe arrival. All my jewelry is wrapped in a beautiful and classic gift box, as you can see in the pictures - perfect to present as a gift to your loved ones. Please let me know if you would like me to include a special note from you inside.

Custom orders can be made based on existing items. You are welcome to visit my Facebook page to view other showcased pieces:
https://www.facebook.com/ilanamirilanamir

Contact me and we'll design your piece together.

קונים ישראלים מוזמנים ליצור איתי קשר טלפוני לפרטים נוספים
050-7610999

*** FREE SHIPPING *** All orders are shipped via Israel International registered airmail - with a registered number (unfortunately it is not trackable).

Most of the items within 1-2 business days of purchase.

Please allow between 14-30 business days for free international shipping to arrive.

For faster delivery, We do offer shipping upgrades. Please check listings or contact us prior to payment.

If for some reason you are not happy with your purchase, please contact me within 5 days of receipt. You can return your item to me, via registered mail only, within that time frame, when the item is in its original condition.

Please send it by registered mail in its original packaging if you can, or similar (just make sure that the ring is protected).

Please write on the parcel: ITEM FOR REPAIR.

I will issue a full refund only after receiving the item. Shipping fees and custom orders are NONREFUNDABLE!

If the item has arrived damaged, PLEASE first take a picture of the item, and then contact me via mail/Etsy, and we will work things out to your satisfaction.

Exchanges are also acceptable, but please contact me beforehand.

PLEASE contact us in advance, and send back by REGULAR REGISTERED MAIL ONLY.

Important reminder: please write on the parcel: "ITEM FOR REPAIR"

Ship to:

ILAN AMIR
KIBBUTZ METZER
D.N. HEFFER
3882000
ISRAEL

("Kibbutz Metzer" should be the city. & our telephone number for the shipping should be 972-50-6710999)

If not re-used, recycle my packages as you normally would, separating paper from plastics.
Alternatively, you can ship them back and I will recycle them for you. The buyer is responsible for shipping costs.