To keep your jewellery in good condition, it is recommended that you remove it before taking a shower, going swimming, any cleaning, and any sports. Chemicals, chlorine, sea salt, perfume and body lotions can damage coatings and gemstones. Store jewelry in a sealed plastic bag.

I accept custom orders and i'm happy to work to any specification you require and together we can come up with the perfect piece of jewelry for you. Due to the fact that i make sure you are completely happy before purchasing the custom order, returns or refunds will not be accepted.

All of my jewelry includes a gift box, unless stated differently in the description. Items are sent securely to make sure they are received in perfect condition.

All sizes are on my descriptions, but should you require a different size, please do not hesitate to contact me.
The easiest way to size your wrist is with a tape measure, depending on the fit you require, you need to add 1/4 inch for a snug fit, 1/2 inch for a comfort fit and 3/4 inch for a loose fit.
All of my measurements are including the clasp.

Shipping Times - All packages are sent free 2nd Class Standard Delivery in the UK (unless you upgrade at checkout), and Tracked International unless otherwise stated.

Please allow between 2 - 4 days for delivery in the UK and between 2 - 3 weeks for International deliveries.

During the holiday periods i.e. Christmas, delivery can take longer and delays can also be caused due to customs, which i cannot be held responsible for.

I request that all items are returned in their original LynnsGemCreations packaging and in the condition in which they were received.
I strongly advise all customers to check their purchase thoroughly upon delivery before removing any attached tags or discarding packaging. Jewellery with tags removed will not be refunded.
I cannot accept returned items that have been worn or used. I do not accept returns on earrings for health reasons.
Please make sure that on the package you mark it as a return, i will not be responsible for customs charges for a returned item.

Etsy will usually send a reminder to you for a review within a few days of receipt.
***If you are unhappy in any way, PLEASE do not leave negative feedback, or open a case against my shop without contacting me first. I respond to all messages within a few hours so you never have to worry about waiting for a response.
I want you to be pleased with your purchase, but accidents can happen and I am also human. Please allow me the opportunity to fix the situation before leaving any feedback. I'm sure, we can easily come to a resolution that pleases both of us.